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Build scalable, end-to-end loyalty programs powered by actionable AO

End-to-end loyalty infrastructure to create, launch, manage, and scale omnichannel programs that drive engagement

Trusted by enterprises across the globe

The Platform

Offer your loyal customers over 10 million redemption options ranging from travel and booking, gift cards, merchandise, experiences, charity and donations, and much more.
Unified loyalty experience touchpoints
Built for enterprise flexibility, the engine powers diverse loyalty programs—points-based, tiered, subscription, and coalition. It enables precise earn-and-burn rules, dynamic point values, and tiered incentives to meet varied customer segment needs

Adapts to single-brand or coalition programs

Flexible Earning Rules

Omnichannel Support

Real-Time Data Insights

Reward Marketplace Reward Marketplace
Built for enterprise flexibility, the engine powers diverse loyalty programs—points-based, tiered, subscription, and coalition. It enables precise earn-and-burn rules, dynamic point values, and tiered incentives to meet varied customer segment needs

Adapts to single-brand or coalition programs

Flexible Earning Rules

Omnichannel Support

Real-Time Data Insights

Dynamic Rule Flexibility
Dynamically adjust to market trends, customer preferences, and seasonal campaigns by creating rules for accruals, redemptions, and tier advancements, as well as custom conditions based on customer behavior and purchase patterns.

Custom Earning Rules

Behavioral Triggers

Real-Time Adjustments

Advanced Logic

Enhanced Communication Tools
With Engage, segment audiences and deliver targeted messages via SMS, email, in-app notifications, and social channels along with tools for gamification, referral programs, and behavior-triggered campaigns

Advanced Segmentation Options

Gamification & Referral Tools

Multi-Channel Reach

Triggered Messaging

Data-Driven Personalization
Centralize customer data across touchpoints to create profiles that capture real-time preferences, purchase patterns, and engagement history. Seamlessly integrate with CRM, POS, and third-party tools to enhance personalization and optimize loyalty programs.

Unified Customer Profiles

Real-Time Data Activation

Privacy and Compliance

Flexible Integrations

Comprehensive Analytics Suite
Gain deep visibility into customer behavior, program performance, and engagement metrics. Track transaction history, communication impact, and loyalty trends, using customizable dashboards and AI-driven predictive insights to analyze KPIs across multiple dimensions

Detailed Reporting

Customizable Dashboards

Predictive Intelligence

Multi-Dimensional Analysis

Seamless System Integration
Leverage the API-first approach to seamlessly integrate with existing CRM, POS, social media and ERP platforms to access real-time member data and activity across platforms, ensuring smooth synchronized engagement across all channels.

API-First Architecture

Real-Time Synchronization

Omnichannel Compatibility

Scalability

A world of points redemption options

Over 10 million redemption options across 30+ categories including flights, hotels, Miles, gift cards, and more.
Plug & Play
An API-ready solution to experience rapid implementation of your rewards redemption platform
White-labeled Solution
Enhance your brand image with a white-labeled mobile responsive rewards redemption platform
Customizable Catalog
Customize your rewards offerings to align with your brand and your customers’ needs

Discover the loyalty program type that matches your business and moves your unique KPIs

Visualize your loyalty program’s performance with easy-to-navigate dashboards, providing you with quick access to the most critical metrics.
Boost Revenue with Personalized Financial Rewards
Connect loyalty programs with your CRM, transaction systems, and payment gateways, ensuring a frictionless customer experience across digital channels
Integrate Seamlessly with Existing Systems
Connect loyalty programs with your CRM, transaction systems, and payment gateways, ensuring a frictionless customer experience across digital channels
Drive Real-Time Engagement with Spending Rewards
Offer instant rewards for transactions such as credit card purchases or money transfers, maintaining continuous customer interaction
Create Dynamic Rewards Programs
Design targeted loyalty offers based on card usage, rewarding customers with tiered incentives for spending thresholds or loyalty milestones
Increase Policyholder Retention
Reward customers for staying claims-free with bonuses, discounts, or exclusive offers, encouraging policy renewals and long-term engagement
Integrate Health & Wellness Tracking
Incorporate wellness apps to reward policyholders for healthy habits, such as fitness goals or medical check-ups, strengthening customer loyalty
Fuel Growth with Referral & Policyholder Engagement
Incentivize existing policyholders to refer new customers, offering rewards for both the referrer and the new policyholder, driving acquisition
Encourage Digital Claims Processing with Instant Rewards
Provide immediate rewards for customers filing claims through digital channels, improving satisfaction and encouraging frictionless claims submission
Drive Loyalty with Frequent Traveler Rewards
Offer exclusive perks such as free upgrades, bonus miles, or priority boarding to frequent travelers, fostering long-term loyalty
Enhance Guest Experience with Seamless Check-In Rewards
Reward guests for mobile or kiosk check-ins, making the process smoother while strengthening customer loyalty with immediate benefits
Boost Engagement with Event & Booking-Based Rewards
Provide tailored incentives for event bookings, such as discounted stays or dining credits, driving continued interaction and guest retention
Expand Global Reach with Travel Partnerships
Extend rewards across partner hotels, airlines, and car rental services, offering customers a unified loyalty experience across their travels
Increase Sales with Retailer Performance Rewards
Reward channel partners for their sales achievements, offering tiered incentives to drive product sales and boost distribution
Boost Visibility with Digital Shelf Rewards
Incentivize online retailers to feature products prominently on digital shelves, offering higher commissions or exclusive rewards for increased product visibility
Enhance Engagement with Real-Time Loyalty Redemption
Allow partners to redeem loyalty points instantly for online or in-store purchases, promoting active participation in the program
Empower Influencers with Social Media Engagement Rewards
Reward influencers for promoting products via social media, creating a direct link between their digital influence and sales results
Drive Customer Retention with Fuel Purchase Rewards
Reward customers with discounts or loyalty points for regular fueling, enhancing retention and encouraging repeat visits
Incentivize Fleet Management with Performance-Based Rewards
Reward corporate clients based on fuel consumption, driving behavior, or maintenance records, boosting both fleet loyalty and efficiency
Engage Customers with Gamified In-Station Experiences
Incorporate gamification at fuel stations, offering challenges or milestones for customers to reach, fostering deeper engagement
Promote Sustainability with Eco-Friendly Driving Rewards
Reward customers who opt for electric or hybrid vehicles, offering bonus points or special rewards for sustainable fueling habits
Boost Revenue with Location-Based Rewards
Drive foot traffic by offering location-triggered promotions and discounts, ensuring personalized rewards for customers near your store
Increase Conversions with Cart Abandonment Incentives
Target abandoned carts with tailored discounts or loyalty points to encourage customers to complete their purchases
Drive Sales with Seasonal Promotions & Flash Sales
Launch time-sensitive rewards for seasonal offers, flash sales, or limited-time promotions, boosting engagement during key retail periods
Enhance Personalization with Behavioral Data-Driven Rewards
Utilize purchase history and browsing behavior to create hyper-targeted offers, ensuring each incentive feels relevant and valuable
Boost Customer Engagement with Data Usage Rewards
Reward customers for consuming more data with incentives like bonus data, discounts, or exclusive offers, driving usage across telecom plans
Expand Reach with Referral Program Incentives
Encourage existing customers to refer new users, offering rewards for both the referrer and the referee, fueling customer acquisition
Enhance Travel Experience with Roaming Rewards
Offer exclusive bonuses or loyalty points for customers using roaming services, creating more value for international travelers
Engage Prepaid & Postpaid Customers with Tailored Rewards
Design differentiated rewards for prepaid and postpaid customers, with unique benefits such as pay-as-you-go incentives or contract loyalty perks
Increase Customer Retention with Frequent Flyer Programs
Reward loyal travelers with tiered benefits such as priority boarding, lounge access, and extra baggage allowance, encouraging repeat bookings
Drive Engagement with Real-Time Flight Rewards
Offer immediate incentives for booking flights, checking in early, or participating in in-flight promotions, keeping customers engaged throughout their journey
Expand Loyalty Across Partner Airline Networks
Offer customers the ability to earn and redeem miles on global airline partnerships, creating a unified travel experience from cross-airline loyalty
Enhance Onboard Experience with In-Flight Rewards
Incentivize passengers to engage with in-flight purchases or loyalty programs, offering rewards such as seat upgrades or discounts for frequent flyers

Leverage the full spectrum of features to build, scale, and optimize loyalty programs

Points 
Configurations

Configure conditions to earn points, such as fixed, percentage-based, stepwise, or round-up points

Multiple Currencies and Languages

Support different currencies and languages for benefits such as points, cashbacks, game currencies, miles etc.

Multi-Tenancy

Manage multiple loyalty programs under one account, with each program functioning independently with its own configurations

Delayed Accrual

Issue points to customers for an activity at a later date. Block customers from using their points before the return period

Delayed Accrual

Issue points to customers for an activity at a later date. Block customers from using their points before the return period

Delayed Accrual

Issue points to customers for an activity at a later date. Block customers from using their points before the return period

Security, privacy, and compliance at the forefront

Data protection is of utmost importance at LBMS, and we are committed to providing a safe, secure, and compliant loyalty ecosystem for enterprises with the highest standards of data security and privacy across storage, exchange, collection, and processing.

Trusted by enterprises around the globe

Our loyalty management shines through Loyalife

“We appreciate Loyalife's efficient client management. The level of detail and accountability demonstrated on each project is great, leading to a tremendous improvement in customer engagement. We will surely recommend their services to other banks.”

Siny Antony Davis

Manager - Cards Portfolio Management, Retail Banking Group - CBI

Loyalife has taken our rewards program to a new height

“Loyalife has made our loyalty program ‘MRewardz’, and has taken it to a new height. Cardholders are now more motivated to use their cards and earn MRewardz points. I believe Loyalife will make the program only more exciting and rewarding in the coming days.”

Md Abu Bokar Siddik

Head of Cards | Card Division, Mutual Trust Bank (MTB) Limited

Top-class customer engagement solution appreciated by customers

“Loyalife has been our SKYCOINS loyalty program facilitator since 2020. Their top-class customer engagement solutions are well appreciated across a wide range of customer segments and it is because of their facilitation that our SKYCOINS loyalty program is so popular with the customers.”

Nahid Farzana

Head of Cards Business, EASTERN BANK LIMITED

A cutting edge system and the right partner to grow with

“Loyalife is a true partner. We chose Loyalife as our loyalty provider to work with us across 17 countries in Africa. The Loyalife team is extremely flexible and fully supportive throughout the way. The system is cutting edge - from the user interface to the options provided to our consumers. We are confident that we have selected the right partner to grow our customer base with.”

Motaz Ben Saoud

Corporate Retail Officer, OLA ENERGY