Loyalty Engine

Deliver personalized loyalty experiences across every customer touchpoint

The Loyalty Engine can adapt to diverse program needs, supporting points, subscriptions, and multi-tenancy configurations—all in one enterprise-ready solution designed for ultimate flexibility

Built for scalability and to support diverse configurations that enhances customer satisfaction

Points  Configurations

Configure conditions to earn points, such as fixed, percentage-based, stepwise, or round-up points

Multiple Currencies and Languages

Support different currencies and languages for benefits such as points, cashbacks, game currencies, miles etc.

Multi-Tenancy

Manage multiple loyalty programs under one account, with each program functioning independently with its own configurations

Delayed Accrual

Issue points to customers for an activity at a later date. Block customers from using their points before the return period

Discover the loyalty program type that matches your business and moves your unique KPIs

Design and manage loyalty programs tailored to your organizational needs with our feature-rich platform that drives your bottom line with confidence

Enhance engagement and lifetime value

Reward customer actions with points (Earn), which can later be redeemed for valuable rewards (Burn). This dual approach creates a meaningful exchange, driving customer engagement, loyalty, and long-term retention.

Cultivating deeper engagement: Track all customer interactions and automatically awarding points in real-time to improve engagement.

Tailored reward experiences: Robust customization options, allowing you to set up diverse earning rules based on customer segments or purchase behavior.

Optimized redemption pathways: Seamless redemption processes across various reward categories, from products and services to exclusive experiences, ensuring a frictionless and rewarding experience for customers.

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Point-Based Programs Title

Customers accumulate points based on their actions and can redeem them for rewards, making these programs intuitive and attractive.

Simplicity at its best: Automatically track and manage points, ensuring real-time, seamless updates that keep customers informed and engaged.

Personalized incentives: Redeem points for a variety of tailored rewards - ranging from products and services to unique experiences.

Increased repeat engagement: Get insights into customer behavior and optimize rewards based on engagement preferences boosting repeat participation.

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Tier-Based Programs Title

Reward customers with different loyalty levels based on their cumulative spending or engagement to unlock higher engagement.

Increased customer retention: Foster long-term engagement and reduce churn. Automate tier progression and get real-time tracking of customer activity, ensuring smooth transitions to higher levels.

Exclusive benefits for top customers: Easily configure and deliver exclusive perks, driving deeper emotional attachment and customer loyalty.

Clear incentive structure: Get clear, transparent tracking of their progress, keeping customers informed and engaged in their journey.

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Subscription Loyalty Programs

Offer recurring benefits through membership or subscriptions that provide exclusive rewards, or ongoing discounts, creating a sense of exclusivity and guaranteed value.

Predictable revenue: Ensure seamless management of subscription tiers, automating billing, benefits distribution, and renewal reminders.

Building long-term customer relationships: Gain insights into customer preferences and behaviors, enabling personalized and meaningful interactions.

Exclusive access and rewards: Automate the delivery of premium rewards, ensuring a smooth and consistent experience, making customers feel valued and appreciated.

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Coalition Programs Title

Manage programs and offer a unified, personalized rewards experience that enhances loyalty for both brands and customers.

Wider appeal: Facilitate cross-brand tracking and points management, ensuring a seamless experience for customers across coalition partners.

Broader reach: Gain visibility with new audiences and integrate with multiple partner systems, consolidating data and reward points in a unified platform.

Stronger partnerships: Strengthen partnerships with advanced analytics, tracking performance across the coalition, and identify growth opportunities.

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Security, privacy, and compliance at the forefront

Data protection is of utmost importance at LBMS, and we are committed to providing a safe, secure, and compliant loyalty ecosystem for enterprises with the highest standards of data security and privacy across storage, exchange, collection, and processing.

Trusted and loved by top-performing enterprises around the globe

Our loyalty management shines through Loyalife

“We appreciate Loyalife's efficient client management. The level of detail and accountability demonstrated on each project is great, leading to a tremendous improvement in customer engagement. We will surely recommend their services to other banks.”

Siny Antony Davis

Manager - Cards Portfolio Management, Retail Banking Group - CBI

Loyalife has taken our rewards program to a new height

“Loyalife has made our loyalty program ‘MRewardz’, and has taken it to a new height. Cardholders are now more motivated to use their cards and earn MRewardz points. I believe Loyalife will make the program only more exciting and rewarding in the coming days.”

Md Abu Bokar Siddik

Head of Cards | Card Division, Mutual Trust Bank (MTB) Limited

Top-class customer engagement solution appreciated by customers

“Loyalife has been our SKYCOINS loyalty program facilitator since 2020. Their top-class customer engagement solutions are well appreciated across a wide range of customer segments and it is because of their facilitation that our SKYCOINS loyalty program is so popular with the customers.”

Nahid Farzana

Head of Cards Business, EASTERN BANK LIMITED

A cutting edge system and the right partner to grow with

“Loyalife is a true partner. We chose Loyalife as our loyalty provider to work with us across 17 countries in Africa. The Loyalife team is extremely flexible and fully supportive throughout the way. The system is cutting edge - from the user interface to the options provided to our consumers. We are confident that we have selected the right partner to grow our customer base with.”

Motaz Ben Saoud

Corporate Retail Officer, OLA ENERGY

Deliver personalized loyalty experiences across every customer touchpoint

Built for scalability and to support diverse configurations that enhances customer satisfaction

Points Configurations

Multiple Currencies and Languages

Multi-Tenancy

Delayed Accrual

Discover the loyalty program type that matches your business and moves your unique KPIs

Enhance engagement and lifetime value

Point-Based Programs Title

Tier-Based Programs Title

Subscription Loyalty Programs

Coalition Programs Title

Security, privacy, and compliance at the forefront

Trusted and loved by top-performing enterprises around the globe

Our loyalty management shines through Loyalife

Loyalife has taken our rewards program to a new height

Top-class customer engagement solution appreciated by customers

A cutting edge system and the right partner to grow with

Achieve your goals with high-impact loyalty programs built to drive results

Points  Configurations

Achieve your goals with high-impact loyalty programs  built to drive results