End-to-end customer and agent loyalty infrastructure for insurance enterprises
Elevate customer loyalty with AI-powered, personalized programs designed to reward policy renewals, encourage upsells of add-on coverages, and drive referrals through targeted, omnichannel engagement strategies
Trusted by top enterprises across the globe
Capabilities designed to foster loyalty through value-driven reward solutions
Encourage policyholder engagement with gamified wellness challenges, incentivize risk-reducing behaviors like safe driving, and offer diverse rewards from an expansive marketplace - all within a compliant, secure infrastructure tailored for insurers
Gamified Engagement
Increase customer engagement with elements like challenges, leaderboards, and badges for milestones
Fitness Tracker integration
Integrate customer wearables with the loyalty app to reward them with points for milestones like calories burned
World’s Largest Marketplace
AI-powered marketplace with over 10 million reward options across 30+ categories
On-Premise Deployment
Cost-effective and scalable on-premise deployments ensuring that your data is safe with you
Your one-stop solution to enrich data about your customers’ health, wellness and behavioral changes for personalized engagement
Reach consumers at every step in their journey with the right data-driven, insurance-focused features and optimize every decision for a retention-focused experience
How Loyalty Engine helps insurers
Dynamic rule engine that configures personalized rewards based on real-time policyholder behavior, driving deeper engagement
- Drive renewals with targeted loyalty benefits like premium discounts or deductible reductions for low-risk behaviors
- Let customers earn location-based rewards using iBeacon, a Bluetooth based indoor location-tracking technology
- Tailor incentives based on policy types, health insights, and referral data through multi-attribute accrual rules
- Streamline operations and reduce costs by managing multiple loyalty programs for different insurance segments on a single platform
How Member Segmentation and Tiers help insurance
Increase engagement and loyalty by offering personalized rewards based on segmentation and tailored member tiers, driving retention
- Offer highly personalized rewards by segmenting customers based on renewals, claims history, or policy type—all on a single platform
- Reward high-value policyholders with custom member tiers that offer exclusive benefits, driving renewals and retention
- Drive higher policy renewals with tier-based bonuses using points multipliers and milestone-based rewards
How Customer Engagement helps insurance
Increase engagement with personalized, data-driven campaigns with branded, customizable templates across all your insurance offerings
- Boost upsells & cross sells with personalized rewards using e-survey feature, enabling you to “buy” user data with points
- Enable users to make appointments with doctors or clinics provided by your company using the Dr. Appointment feature
- Improve customers’ and agents’ product knowledge using e-Quiz helping them accrue points for correct answers on relevant subject matters
- Deliver tailored offers using omnichannel communication—reaching customers across email, SMS, mobile app, WhatsApp and more
How Analytics and Insights helps insurance
Optimize loyalty programs using actionable insights from every touchpoint, increasing policy renewals and retention
- Track and improve loyalty program performance with custom reports on claims, renewals, and policyholder interactions.
- Quickly adjust loyalty strategies with real-time dashboards and automated reports that monitor trends and improve engagement
- Leverage historical data to track long-term success, such as increased policy renewals and reduced claim volumes
How Fraud & Risk Management helps insurance
Protect your company’s assets with advanced fraud detection and multi-level security, ensuring secure transactions and peace of mind
- Prevent fraud in accruals and redemptions with real-time anomaly detection, ensuring safe transactions
- Enhance security with multi-level authorization, preventing unauthorized changes and reducing errors
- Maintain compliance and accountability with comprehensive audit logs that track every system action, safeguarding transparency.
- Configure account deactivation timelines, password policies, and sessions timeout periods to ensure member safety
A world of points redemption options
Over 10 million redemption options across 30+ categories including flights, hotels, Miles, gift cards, and more.
Travel & Booking
100k+ hotel & flight options
Miles
Miles exchange for flights & more
Gift Cards
10,000+ brand gift cards
Merchandise
300k+ fashion, electronics, etc.
Experiences
100k+ experiences
Top-ups & Subscriptions
Utility, e-subscription & more
Swag
Personalized merchandise
Charity & Donations
10,000+ brand gift cards
Financial Products
Payouts, prepaid cards & more
Games
Auctions, sweepstakes & more
White-labeled Solution
Enhance your brand image with a white-labeled mobile responsive rewards redemption platform
Plug & Play
An API-ready solution to experience rapid implementation of your rewards redemption platform
Customizable Catalog
Customize your rewards offerings to align with your brand and your customers’ needs
Security and compliance at the forefront
Data protection is of utmost importance at Giift, and we are committed to providing a safe, secure, and compliant loyalty ecosystem for our customers
Data Location Control
Multi-region deployment to ensure compliance by allowing data to reside in the region of your choice globally
Regular Vulnerability Tests (VAPT)
Regular comprehensive testing to identify potential security vulnerabilities and threats and mitigate them proactively
Encrypted Connections
HTTPS with TLS/SSL protocols for safe data transfers, preventing interception and tampering
Secure Data Integration
Seamlessly integrate your CRM, data warehouses and lakes via SFTP, HTTPS, OAuth REST APIs, and VPN tunnels
Role-Based Access Controls (RBAC)
Secure restricted access using roles and permissions to ensure users see only what they need to perform their jobs
Web Application Firewall (WAF)
Ensure robust defenses against DDoS attacks, bot detection, IP blocking, and rate limiting with WAF
Hear from our happy customers
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Our loyalty management shines through Loyalife
“We appreciate Loyalife's efficient client management. The level of detail and accountability demonstrated on each project is great, leading to a tremendous improvement in customer engagement. We will surely recommend their services to other banks.”
Siny Antony Davis
Manager - Cards Portfolio Management, Retail Banking Group - CBI
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Loyalife has taken our rewards program to a new height
“Loyalife has made our loyalty program ‘MRewardz’, and has taken it to a new height. Cardholders are now more motivated to use their cards and earn MRewardz points. I believe Loyalife will make the program only more exciting and rewarding in the coming days.”
Md Abu Bokar Siddik
Head of Cards | Card Division, Mutual Trust Bank (MTB) Limited
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Top-class customer engagement solution appreciated by customers
“Loyalife has been our SKYCOINS loyalty program facilitator since 2020. Their top-class customer engagement solutions are well appreciated across a wide range of customer segments and it is because of their facilitation that our SKYCOINS loyalty program is so popular with the customers.”
Nahid Farzana
Head of Cards Business, EASTERN BANK LIMITED
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A cutting edge system and the right partner to grow with
“Loyalife is a true partner. We chose Loyalife as our loyalty provider to work with us across 17 countries in Africa. The Loyalife team is extremely flexible and fully supportive throughout the way. The system is cutting edge - from the user interface to the options provided to our consumers. We are confident that we have selected the right partner to grow our customer base with.”
Motaz Ben Saoud
Corporate Retail Officer, OLA ENERGY
