End-to-end customer loyalty infrastructure for the travel and hospitality industry
Build ever-lasting customer loyalty with personalized, AI-driven omnichannel programs that drive acquisition, boost bookings, and increase retention rates
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Trusted by top enterprises across the globe
Build, manage, and scale your customer loyalty program with ease
Everything you need to deploy loyalty programs that suit your company’s scope and strategies
Localized Experience
Localize your customer experiences with multiple languages and currencies for deeper engagement
Flexible Rule Engine
Set up and modify rules for accrual, redemptions, and tiers easily, based on marketing strategies or seasonal offers
Gamification
Increase customer engagement with elements like challenges, leaderboards, and badges for milestones
API-First Infrastructure
Seamlessly integrate your CRM, marketing and partner management tools, and others with our loyalty engine
The complete feature-kit to improve and drive your flights & hotels revenue
Dynamic rule engine that configures personalized rewards based on real-time customer behavior, driving deeper engagement
How Loyalty Engine helps
Dynamic rule engine that configures personalized rewards based on real-time customer behavior, driving deeper engagement
- Drive spending with targeted rewards like double miles for business class or premium room upgrades
- Tailor incentives based on flight frequency, room class, partner activities (e.g. car rentals), etc. using multi-attribute accrual rules
- Streamline operations and reduce costs by managing multiple loyalty programs for different passenger and guest segments on a single platform
- Build precise reward structures using custom attributes like frequent routes, booking class, etc. ensuring targeted engagement
How Member Segmentation and Tiers help
Increase engagement with personalized rewards based on segmentation and tailored loyalty tiers, ensuring increased bookings and retention
- Offer highly personalized rewards by segmenting customers based on travel type, class of service, etc.- all on a single platform.
- Reward frequent high-value flyers and guests with custom loyalty tiers that offer exclusive benefits, driving repeat bookings and retention
How Customer Engagement help
Increase customer loyalty and ticket sales with personalized, data-driven campaigns across all services of your business
- Increase bookings and ancillary revenue with targeted campaigns for credit card miles, baggage services, or priority check-in
- Deliver tailored offers using omnichannel communication—reaching travelers across email, SMS, mobile app and WhatsApp
- Reinforce your brand with customizable templates, delivering consistent, professional communication that builds trust and loyalty
How Analytics and Insights helps airlines
Optimize loyalty programs and boost engagement with actionable insights from every touchpoint, increasing ticket sales and retention.
- Track and improve loyalty program performance with custom reports on seat upgrades, room bookings, redemptions and retention
- Quickly adjust loyalty strategies with real-time dashboards and automated reports that monitor seasonal trends and improve engagement
- Leverage historical data to refine loyalty strategies and track long-term success, such as increased repeat bookings, ancillary service usage, etc.
How Fraud & Risk Management helps airlines
Protect your airline’s assets with advanced fraud detection and multi-level security, ensuring secure transactions and peace of mind
- Prevent fraud in accruals and redemptions with real-time anomaly detection, securing high-value transactions for customers
- Enhance security with multi-level authorization, preventing unauthorized changes and reducing errors
- Maintain compliance and accountability with comprehensive audit logs that track every system action, safeguarding transparency.
- Configure account deactivation timelines, password policies, and sessions timeout periods to ensure member safety
A world of points redemption options
Over 10 million redemption options across 30+ categories including flights, hotels, Miles, gift cards, and more.
Travel & Booking
100k+ hotel & flight options
Miles
Miles exchange for flights & more
Gift Cards
10,000+ brand gift cards
Merchandise
300k+ fashion, electronics, etc.
Experiences
100k+ experiences
Top-ups & Subscriptions
Utility, e-subscription & more
Swag
Personalized merchandise
Charity & Donations
10,000+ brand gift cards
Financial Products
Payouts, prepaid cards & more
Games
Auctions, sweepstakes & more
White-labeled Solution
Enhance your brand image with a white-labeled mobile responsive rewards redemption platform
Plug & Play
An API-ready solution to experience rapid implementation of your rewards redemption platform
Customizable Catalog
Customize your rewards offerings to align with your brand and your customers’ needs
Security and compliance at the forefront
Data protection is of utmost importance at Giift, and we are committed to providing a safe, secure, and compliant loyalty ecosystem for our customers
Data Location Control
Multi-region deployment to ensure compliance by allowing data to reside in the region of your choice globally
Regular Vulnerability Tests (VAPT)
Regular comprehensive testing to identify potential security vulnerabilities and threats and mitigate them proactively
Encrypted Connections
HTTPS with TLS/SSL protocols for safe data transfers, preventing interception and tampering
Secure Data Integration
Seamlessly integrate your CRM, data warehouses and lakes via SFTP, HTTPS, OAuth REST APIs, and VPN tunnels
Role-Based Access Controls (RBAC)
Secure restricted access using roles and permissions to ensure users see only what they need to perform their jobs
Web Application Firewall (WAF)
Ensure robust defenses against DDoS attacks, bot detection, IP blocking, and rate limiting with WAF
Hear from our happy customers
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Our loyalty management shines through Loyalife
“We appreciate Loyalife's efficient client management. The level of detail and accountability demonstrated on each project is great, leading to a tremendous improvement in customer engagement. We will surely recommend their services to other banks.”
Siny Antony Davis
Manager - Cards Portfolio Management, Retail Banking Group - CBI
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Loyalife has taken our rewards program to a new height
“Loyalife has made our loyalty program ‘MRewardz’, and has taken it to a new height. Cardholders are now more motivated to use their cards and earn MRewardz points. I believe Loyalife will make the program only more exciting and rewarding in the coming days.”
Md Abu Bokar Siddik
Head of Cards | Card Division, Mutual Trust Bank (MTB) Limited
.avif)
Top-class customer engagement solution appreciated by customers
“Loyalife has been our SKYCOINS loyalty program facilitator since 2020. Their top-class customer engagement solutions are well appreciated across a wide range of customer segments and it is because of their facilitation that our SKYCOINS loyalty program is so popular with the customers.”
Nahid Farzana
Head of Cards Business, EASTERN BANK LIMITED
.avif)
A cutting edge system and the right partner to grow with
“Loyalife is a true partner. We chose Loyalife as our loyalty provider to work with us across 17 countries in Africa. The Loyalife team is extremely flexible and fully supportive throughout the way. The system is cutting edge - from the user interface to the options provided to our consumers. We are confident that we have selected the right partner to grow our customer base with.”
Motaz Ben Saoud
Corporate Retail Officer, OLA ENERGY
