Customer loyalty software for increased customer retention

Create a rewarding journey for customers with LBMS by Giift. Implement an end-to-end infrastructure to build scalable customer loyalty programs no matter how your customers choose to interact with you. Keep your customers engaged with personalized rewards, and an omnichannel interface.

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Customer loyalty software to run impeccable loyalty programs

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Loyalty programs

Craft loyalty programs that keep customers coming back for more. Giift's adaptable loyalty engine lets you design and launch programs that grow alongside your business. Ensure a rewarding experience for both you and your customers.

Customer engagement

Create personalized marketing campaigns that resonate with customers across multiple channels. Segment your members and incorporate easily customizable templates that fit your specific needs. Reach the right people with the right message at the right time.

Analytical prowess

Maximize your program with cutting-edge analytics. Transform data into clear insights to make informed decisions at every step of the way. From initial program design to ongoing engagement campaigns, know how to optimize your efforts and achieve remarkable results.

Generate exclusive experiences with customer loyalty software

Get valuable data about your customers' purchasing habits and preferences to improve marketing campaigns, develop new products and services, and personalize the customer experience. Collect and analyze this data in a central location.

Build a deeper connection with your customers by creating tiered loyalty programs.

Offer a tiered loyalty program with progressively exciting rewards. Make your customers feel valued and appreciated for their continued support.

Designate clear milestones for each tier. As customers reach these milestones, they unlock not only better rewards but also a sense of accomplishment and status within your brand community.

Cater to your most loyal customers with exclusive benefits. Include point multipliers for faster reward acquisition, early access to new products, or personalized experiences that strengthen their emotional connection with your brand.

Reward accruals with Giift's rule engine

Include the desired rules, no matter how intricate, for earning rewards that perfectly match your goals with Giift's multi-attribute rule engine to cater to your specific needs.

Keep your loyalty program running smoothly with rule groups. Organize and prioritize your reward rules for better management. Set spending limits for each group to ensure flexibility and control.

Run loyalty program smoothly maintaining analytics

Keep your program running smoothly. Get real-time data synchronization from external systems that allow you to upload files in batches. Ensure your transaction data is always up-to-date, and trigger the right rewards automatically.
Gain valuable insights into your customers. Access member data and attributes to create targeted rules. Whether it's awarding a set amount of points or multiplying points for specific actions, you can design a program that truly rewards your loyal customers.
Gain valuable insights into your customers. Access member data and attributes to create targeted rules. Whether it's awarding a set amount of points or multiplying points for specific actions, you can design a program that truly rewards your loyal customers.

Redefine seamless management with customer loyalty software

Establish a robust customer loyalty program by integrating your existing CRM system, marketing tools, transaction systems, and any other relevant software with Giift's loyalty program software. Enable a more comprehensive understanding of your customers with its real-time analytics and allow for more effective loyalty program scaling features. With Giift, notice:

10+

Million choices of rewards

3000+

Customers worldwide

65+

Million end users

* Backed by product usage metrics and user surveys

Hear from our happy customers

Our loyalty management shines through Loyalife

“We appreciate Loyalife's efficient client management. The level of detail and accountability demonstrated on each project is great, leading to a tremendous improvement in customer engagement. We will surely recommend their services to other banks.”

Siny Antony Davis

Manager - Cards Portfolio Management, Retail Banking Group - CBI

Loyalife has taken our rewards program to a new height

“Loyalife has made our loyalty program ‘MRewardz’, and has taken it to a new height. Cardholders are now more motivated to use their cards and earn MRewardz points. I believe Loyalife will make the program only more exciting and rewarding in the coming days.”

Md Abu Bokar Siddik

Head of Cards | Card Division, Mutual Trust Bank (MTB) Limited

Top-class customer engagement solution appreciated by customers

“Loyalife has been our SKYCOINS loyalty program facilitator since 2020. Their top-class customer engagement solutions are well appreciated across a wide range of customer segments and it is because of their facilitation that our SKYCOINS loyalty program is so popular with the customers.”

Nahid Farzana

Head of Cards Business, EASTERN BANK LIMITED

A cutting edge system and the right partner to grow with

“Loyalife is a true partner. We chose Loyalife as our loyalty provider to work with us across 17 countries in Africa. The Loyalife team is extremely flexible and fully supportive throughout the way. The system is cutting edge - from the user interface to the options provided to our consumers. We are confident that we have selected the right partner to grow our customer base with.”

Motaz Ben Saoud

Corporate Retail Officer, OLA ENERGY

Frequently asked questions

What is loyalty program software?

Loyalty program software allows businesses to reward customers for repeat business and encourage customer loyalty. It typically includes features to track customer purchases, award points or rewards, and manage program rules and benefits like Giift.

What is CRM loyalty program?

A CRM or Customer Relationship Management is a part of loyalty program software. It is a customer loyalty program that is integrated with a company's CRM system. This allows the business to personalize rewards and communications based on customer data stored in the CRM.

How can I create a loyalty program?

To create a loyalty program, a business needs to define program goals, structure of the loyalty program, and rules. The program should be promoted to customers through various channels. Loyalty program software like Giift can help automate the program and provide analytics.

What is the system of the loyalty program?

The core system of a loyalty program running through loyalty program software must include the ability to track customer purchases, award points or rewards, and redeem rewards. This is typically done through a combination of customer accounts, transaction data, and program rules.